3. About returns and exchanges
1. No quality problem return and exchange;
If the buyer needs to be returned due to personal reasons, due to the large loss of damage due to the return of the product to the back and forth, it will be refunded at a 20 % off according to the product amount. After one month, we will not provide a return service without quality problems.If there is no way, you can contact our customer service.Note: (The above returns buyers bear the return of freight by themselves, such as the Y post item, you have to deduct the freight when we ship it)
2. Quality problem exchanges:
The cumulative weight of the product quality problem is over 20kg of replacement, the logistics freight cost is borne by our store (specific express delivery or logistics, please contact the online customer service).Home borne, exchanges require that the product does not affect our secondary sales
3. Discard goods in the transportation process:
When receiving the goods, please be sure to dismantle the box in front of the logistics or courier personnel. The carton is elastic, and the plastic toys are not flexible, so the outer box may not be damaged.Essence5%damage to the product is within the normal range. We will provide the buyer's next service to reissue accessories for repair, but we will not make it alone.Transportation is completed by a third -party logistics company. It is not possible to control the control. The transportation time is affected by many factors such as weather, vehicle arrangements, and traffic conditions. It is not used as a reason for returns.