Return process:
If your order needs to be returned and exchanged, be sure to contact our customer service personnel through Wangwang, QQ or telephone.
1. First of all, please provide the information to our customer service staff
A: Your order number and Wangwang username;
B: Need to be returned or exchanged, and the reason for returns and exchanges;
C: Your name, detailed address and contact number;
At the same time, please ensure that the information you filled in is true and accurate.If the above information is missing, it may cause us to be unable to apply for your return and exchange.
2. Please send it back to the original product that needs to be returned and exchanged. If the product packaging barcode is lost, it will not be returned and exchanged. Please forgive me.
3. After receiving your package, we will conduct quality inspection of the goods you return. If it meets the return standard, we will apply for the return and exchange for you within two days; if it does not meet the return and exchange, we will refundpack.
Special indication: The jewelry is valuable items. If you do n’t like it, you do n’t like it. If you do n’t like it, please refund it according to the original packaging. If you do n’t apply for it, you do n’t apply for a return and exchange.
4. Back and exchanges caused by product quality problems (non -artificial damage), we will bear the courier cost of your mailing goods.(Please pay attention to mailing or courier in a reasonable way. The upper limit of the mailing fee for the mailing goods we bear for you will not exceed the amount of goods charged by our company in principle.Send it back in your next order).
About color difference:
All the products of all products in this store are shot in kind. All the photos provided by all products in the store are taken by professional photographers. They are carefully repaired in the later period and strive to keep them consistent with the actual products.Different, there may be a little color difference with the photo, so this type of problem does not belong to the quality of the product, and the ultimate color is subject to the real object.
payment method:
Alipay account: jiayue688ss@163.com
Support bank transfer: please contact customer service staff directly
(Reminder: Please arrange payment within three days after taking the photography. If you do not pay within three days, you will be deemed to be the buyer to cancel the order. If you have special circumstances, please contact our customer service directly, thank you).
The product is out of stock:
Due to the stability of online and offline wholesale customers, various products have changed their daily inventory very fast.If you are anxious, please be sure to take a picture with our customer service staff to determine whether the number of products you need is sufficient. If a small amount of stock is displayed on the day, you have not taken the payment.The next day cannot guarantee that the inventory is still sufficient. Please understand and take a timely payment.
